Capital Roles

Upstart

Lead Operations Associate, Customer Experience

Columbus, OH · Operations Department · Posted Oct 13, 2026

Excerpt from Upstart's posting

Upstart’s Customer Experience team helps applicants navigate the borrowing process across phone, email, and chat. The team combines customer support, operational expertise, and collaboration across departments to resolve issues accurately and improve the applicant experience.

Read the full description on Upstart's site (opens in a new tab)

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