JPMorgan Chase

Senior Associate, AI Customer Journey Transformation Analytics

Columbus, OH +1 more · Quant Analytics · Posted Sep 24, 2026

Excerpt from JPMorgan Chase's posting

Join a team that improves self-service experiences for millions of customers. In this role, you will turn customer behavior data into clear insights and recommendations that help reduce friction, improve outcomes, and build long-term customer relationships.

Read the full description on JPMorgan Chase's site (opens in a new tab)

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