Capital Roles

East West Bank

Senior Customer Service Analyst

El Monte, CA · Customer Service/Support · Posted Sep 28, 2026

Excerpt from East West Bank's posting

Develop and execute a Quality Assurance Program. Create comprehensive reports that summarize findings and provide insights. ​Identifying inefficiencies within current customer service processes and proposing optimized solutions.

Read the full description on East West Bank's site (opens in a new tab)

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