NBT Bank

Contact Center Agent I

Williamsville, NY · Operations and IT · Posted Sep 16, 2026

Excerpt from NBT Bank's posting

Pay Range: $18. 50 - $22. 58 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers information regarding their deposit and loan accounts, as well as product or service information.

Read the full description on NBT Bank's site

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