Capital Roles

Citizens Bank

Mortgage Customer Service Specialist

Irving, TX · Servicing & Operations · Posted Sep 22, 2026

Excerpt from Citizens Bank's posting

As an employee of Citizens Bank, you become a part of an organization committed to serving customers, colleagues, and communities in which we do business. Citizens Bank is an established and successful financial services company.

Read the full description on Citizens Bank's site (opens in a new tab)

Hiring intel

How long this role has been open, and what it pays elsewhere

Time open, reposts at this bank, and posted pay for this title across banks, built from the nightly checks.

See the intel Pass holders. See the passes.

Saved roles line up on your compare table.

Going for this role? The two-week coaching sprint is four one-hour sessions over two weeks, for bankers going for a specific role at a specific bank.

Similar roles

  1. Mortgage Customer Outreach Specialist I

    M&T Bank

    • Getzville, NY
    • Operations & Processing Function
    $18.68 – $31.14 an hour

  2. Mortgage Customer Outreach Specialist II

    M&T Bank

    • Getzville, NY
    • Credit Management Function
    $18.68 – $31.14 an hour

  3. Mortgage Loan Servicing Customer Service Rep - Hattiesburg, MS

    Regions Bank

    • Hattiesburg, MS
    • Operations - Loan Servicing Group

  4. Sr. Credit Underwriter - Custom Mortgage - Global Wealth & Investment Management

    Bank of America

    • Charlotte, NC +4 more

  5. Custodian Tech

    Citizens Bank

    • New York
    • Servicing & Operations
    $22.00 – $24.00 an hour

  6. Property Project Manager

    Citizens Bank

    • Johnston, RI
    • Servicing & Operations
    $71,000 – $100,000 a year